Emotional Intelligence is the ability to identify and manage your own emotions and the emotions of others. What is the business payoff? According to Daniel Goleman, author of Emotional Intelligence: Why It Can Matter More Than IQ “...emotional intelligence accounts for 80 percent of career success.”
“EI” embraces three skills:
1. Emotional awareness, including the ability to identify your own emotions and those of others;
2. The ability to harness emotions and apply them to tasks like thinking and problems solving;
3. The ability to manage emotions, including the ability to regulate your own emotions, and the ability to cheer up or calm down another person.
Emotional intelligence is positively and significantly related to mental health. There is growing evidence that emotional abilities are a relevant predictor of health and well-being.
An MIT study concluded “Both ordinary unhappiness and clinical disorders may follow from poor understanding and management of one’s own emotions. In everyday life, misunderstanding others’ feelings, lashing out impulsively in challenging situations, and failing to engage positively with others may all lead to stress and avoidable unhappiness.”
Is your workplace mental health-safe to boost the “EI” of your employees? “Promoting good mental health in the workplace could be one of the most important steps an employer could take to improve an organization” according to Forbes magazine.
Whether you like him or not, Donald Trump summarized it best: “It’s important to focus on the solution, not the problem.”
“It's amazing how once the mind is free of emotional pollution, logic and clarity emerge.”
--Clyde DeSouza, Memories With Maya